FREQUENTLY ASKED QUESTIONS

For all customer service enquiries, returns, retail orders, teamwear enquiries, and custom club orders, you’ll be dealing directly with Lean.

If you need any assistance, please email gametimeonlinestore@gmail.com and we’ll aim to respond within one working day. You can also send us a direct message on Instagram at @thegametimeclub.

We currently accept Stripe, Apple Pay, and Google Pay. All payments are processed securely to ensure a safe and seamless shopping experience.

All orders are processed within 1–3 working days. Please find our shipping rates and estimated delivery times below:

• Republic of Ireland: Costs €4.99 and typically arrives within 2–3 working days.
• United Kingdom, Northern Ireland, European Union, and United States: Costs €9.99.
• Estimated Delivery Times: 7–14 working days for the UK, Northern Ireland, and the EU; 9–16 working days for the USA.

Please note that delivery times are estimates and may vary during busy periods, public holidays, or customs processing.

Returns and refund requests can be made within 14 days of receiving your order. To be eligible for a return or refund, items must be unworn, unused, and in their original condition with all tags attached and original packaging intact.

Once your return has been received and inspected, any approved refund will be processed accordingly.

To keep your Gametime Club apparel looking and performing at its best, please follow these guidelines:

• Wash garments inside out at 30°C with similar colours using a mild detergent.
• Avoid bleach and harsh cleaning products.
• We recommend air drying only, as tumble drying may damage fabrics, prints, and embroidery.
• If ironing is required, use a low heat setting and iron the garment inside out, avoiding direct contact with printed graphics or logos.

Following these care instructions will help preserve the quality, fit, and longevity of your clothing.